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msilverstar

4 more things about amazonfail

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Apr. 13th, 2009 | 10:28 am
mood: disappointed

1) Amazon hasn't said a thing, WTF?

2) The controversy has been picked up by over 300 newspapers and other sources. It's easy to follow as the news spread: yahoo news or google news.

3) In the category of how (rather than why), it seems they used the subject headings in the metadata. These are library and bookstore tags created by publishers and sometimes supplemented by Amazon. More here at Dear Author.

4) There's a troll that claims he caused it for lulz -- this is in the LJ comm brutal_honesty. He's lying, do not focus on him. bryant's debunking post.

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Comments {4}

jassyskie

(no subject)

from: jassyskie
date: Apr. 13th, 2009 05:46 pm (UTC)
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This was in Publisher's Lunch today:

On Sunday evening, Amazon spokesman Andrew Herdener told Publishers Lunch, "We recently discovered a glitch to our Amazon sales rank feature that is in the process of being fixed. We're working to correct the problem as quickly as possible." Without commenting on the explanation attributed to the Advantage representative, Herdener assured that "things will go back to how they were before."

Publisher's Lunch is an email newsletter from www.publishersmarketplace.com. They might have something more on the site, I haven't checked.

As for the troll, I guess everyone wants their 15 minutes of fame. :/

This whole mess, no matter what the actual cause, has cost Amazon a huge amount of goodwill not only among GLBT writers and publishers, but among mainstream writers and publishers as well. I first heard about this yesterday on Neil Gaiman's twitter, and he has over 200,000 followers on that service. There's no way Amazon can admit it's corporate policy, even if it was.

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Lotripper

(no subject)

from: msilverstar
date: Apr. 14th, 2009 05:02 am (UTC)
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My god I hate the word "glitch". But honestly, I don't think it was corporate policy. They may be thinking about how to make special listings and search engines for the easily shocked, but this smacks of ignorance rather than malice or prudery.

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Issi

(no subject)

from: ismenin
date: Apr. 13th, 2009 09:03 pm (UTC)
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Today I bought John Barrowman's autobio in paperback (he signed my hardback and I don't want it spoiled), and a book abt Gay Men off Amazon.co.uk. Is this thing only happening in the US? There seems no such restriction here. So far. I hope it stays that way, too, or I won't be buying more from them. xxx

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Lotripper

(no subject)

from: msilverstar
date: Apr. 14th, 2009 05:16 am (UTC)
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It was happening in the UK but not for searches by author name, only by subject. And it seems to have been fixed now, so worry not!

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